Responsibilities
- User Feedback and Education: Design and implement processes for collecting user feedback, analyze data to drive product improvements. Organize user education programs to increase product understanding and satisfaction.
- Project Management: Monitor project timelines and ensure completion of initiatives on schedule and to a high standard. Apply PMO best practices and tools to enhance project execution efficiency.
- Cross-functional Collaboration: Work closely with product, technical and marketing teams to ensure project objectives align with corporate strategy.
- Research and Reporting: Conduct market and competitor analysis, regularly compile detailed product analytics reports to support strategic decision-making.
- Process Optimization: Continually review and enhance product development and maintenance processes.
Requirements
- Educational Background: Bachelor’s degree or higher in Engineering, Computer Science, Information Technology, or a related technical field.
- Work Experience: Minimum of 5 years in a role requiring strong technical and analytical skills, preferably in a consulting environment or a technology-focused industry.
- Technical Skills: Experience in project management, process optimization, or product development within tech-centric settings is highly desirable.
- Language Skills: Fluent in English with excellent written and verbal communication skills.
- Personal Attributes: Excellent problem-solving skills, able to maintain clear judgment and decision-making in a fast-paced environment.
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