telecommunication services. To cope with our promising business expansion, we are looking for high caliber person to join us. Interested parties please email your full resume with your current and expected salary to us at [email redacted, apply via Company website]
Job Responsibilities:
a) Organize and support the operations of the Mobile Business Department to ensure the efficient operation of business processes;
b) Organize the handling of major customer inquiries and complaints, providing professional business answers and solutions;
c) Coordinate internal resources to drive the development and optimization of service-related business system functionalities, enhancing customer experience;
d) Organize the maintenance and updating of documents and records related to business operations to ensure accuracy, timeliness, and compliance of information;
e) Organize the development of relevant service standards and workflows, conduct regular data analysis, and provide reports to support management decision-making.
Qualifications:
a) Bachelor's degree or higher in computer science, communications, electronics, or related fields;
b) At least 8 years of experience in telecommunications services, with at least 3 years of experience in managing telecommunications operator numbers/SIM cards/eSIMs/terminals and related marketing resources; preference given to candidates with relevant work experience;
c) Strong sense of responsibility, learning ability, execution ability, and stress tolerance; proficient in Windows and other office software; excellent information collection, analysis, and written communication skills;
d) Excellent Mandarin and English language skills (speaking, listening, reading, and writing); proficiency in Cantonese is a plus.
Full-time
举报职位
