The Job
- Maintain application records by extracting defined data from relevant documents.
- Issue or send prepared correspondence/document to relevant parties/applicants according to defined procedures and follow up on feedback as appropriate.
- Provide administrative support to application interviews.
- Respond to standard and routine requests from relevant parties.
- Provide reception services by greeting and directing the traffic of visitors/applicants.
- Perform other clerical duties e.g. photocopying, filing, sorting document, printing reports and etc. as assigned by superiors.
The Person
- 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
- Minimum 1 year’s clerical or customer services experience.
- Some knowledge of the operation and commonly used terms of estate management related industry.
- PC Skills e.g. PowerPoint, Excel & MS Word, Chinese Word Processing and etc.
- Good communication, co-ordination and interpersonal skills.
- Mature, service oriented, good telephone manner and a team player.
- Attentive to details, systematic and willing to follow through tasks independently.
- With confidence and able to communicate/handle enquiries from different customers.