JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves: As a Facilities Officer, you will be responsible for the day-to-day operations and maintenance of facilities, ensuring a safe, efficient, and comfortable environment for occupants. You will coordinate with vendors, respond to maintenance requests, and implement preventive maintenance programs to optimize facility performance and longevity.

What your day-to-day will look like:
Respond to and resolve facility-related issues and service requests in a timely manner

Conduct regular inspections of building systems and equipment to identify maintenance needs

Coordinate with contractors and service providers for repairs and maintenance work

Monitor utility consumption and identify opportunities for energy efficiency improvements

Maintain inventory of facility supplies and equipment

Update and maintain facility documentation, including floor plans and maintenance records

Ensure compliance with health, safety, and environmental regulations

Desired or preferred experience and technical skills:
Degree / Higher Diploma / Associate holder in Real Estate / Building Services / Facilities Management / Property Management / Hotel Management / Business Administration or equivalent

Good command in spoken and written English and Chinese

Good communication and interpersonal skills

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Experience with BMS is a plus(Building Management Systems)

Required Skills and Experience:
Minimum 2-3 years of experience in facilities management or building operations

Technical knowledge of building systems and maintenance requirements

Strong problem-solving abilities and technical troubleshooting skills

Effective communication skills in both written and verbal English, Cantonese preferred

Ability to prioritize tasks and work under pressure in a fast-paced environment

Customer service orientation with experience handling tenant/occupant requests

Secondary education required, technical diploma or equivalent experience in facilities management preferred

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.