Responsibilities:
- Schedule pest control treatment activities using internal scheduling system, by liaising with field operations on resource availability, to produce efficient routes that maximize resource capacity
- Support Sales team with priority scheduling within routes to drive business growth
- Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
- Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
- Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
- Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
- Organize and monitor data of correspondence and records by using the internal system
- System data Input and update
- Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
- Other ad-hoc duties as assigned
Requirements:
- Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
- Candidate with more experience will be considered as Senior Planning Executive
- Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
- Fast learner with strong attention to details
- Data sensitive, disciplined in maintaining accurate data for scheduling use
- Good communication, interpersonal and analytical skills
- Spoken and written English proficiency preferred.
- Self-motivated with positive working attitude and willing to learn
- Able to work independently with minimum supervision
- Good time management
- Able to work under pressure
- Fresh graduate will be considered
- Immediate available is preferred
Are you interested? Here's what you can expect when you join us
- Competitive salary package
- 13-month salary
- Flexible Working Hours
- Dental insurance
- Annual medical check up
- 5-day work week
- Paid Public Holiday
- Annual Leave
- Marital leave
- Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
- Offer learning & development and Training program
- Excellent promotion opportunities
- Excellent company culture
- Staff recognition awards
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
- Rentokil is the world’s leading commercial pest control services provider.
- Initial is the world’s leading commercial hygiene services provider.
- Ambius is the world’s leading commercial provider of plants and scenting.
Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.
Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.
工作類型: 全職
薪酬： $16,000.00至$19,000.00（每月）
福利：
- 牙科保險
- 在職專業培訓
- 有薪年假
- 晉升機會
- 醫療保險
教育程度:
- 中七 (必要條件)
語言:
- Cantonese (必要條件)
Work Location: 親身到場