We are seeking a dynamic NEA leader to be a part of our Buildings and Office Services (BOS) team. This position plays a vital role in cultivating an agile and resilient team culture and driving organizational success through effective leadership.
HOW WILL YOU MAKE AN IMPACT?
Reporting directly to NEA CEO with functional reporting line to APAC Head of BOS. Richemont NEA (Northeast Asia – HK, MO, HN, TW) Senior Manager / Head of BOS will be responsible for all office administrative, hospitality and facility matters. Which may vary in locations ranging from office, logistics, service centre to boutiques. The successful candidate will demonstrate a proven ability to stabilize team dynamics, navigate interpersonal challenges, and cultivate high performance in fluctuating environments. He/she will be expected to recommend improvements and streamline office administration key workflow processes and operations with close collaborations with heads of functions and brand managers.
- Day-to-day office operations and management
- Administrative support: budgeting, reporting and effective communication
- Facilities / Project management: strategic planning to oversee workplace
- Able to manage procurement (scope of works and tender assessment)
- Governance of SOP within workplace and facilities
- Manage internal / external contractors to ensure satisfactory execution of SLA
- Management of ad-hoc requests (repair & maintenance services etc.)
- Work with Regional Head on rollout of new policy, guidelines & digitalization
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- +10 years project, facilities or office management experience in corporate environment
- Northeast Asia experience is ideal but not a must
- Mature mindset with agility to navigate complex environment with experience in change management
- People management – responsible for leading a core team of 5, providing coaching and guidance
- Resilience & adaptable person who is solution orientated
- Demonstrate strong communication, negotiation, and analytical skills to deal with senior stakeholders
- Demonstrate strong problem solving in complex situations and present topics
- Word, powerpoint and excel is a must // SAP experience is ideal but not a must
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
YOUR JOURNEY WITH US
You will be invited to meet with our Talent Acquisition Team for an initial understanding of the role. Then you will meet with the NEA CEO & Regional Head of Building and Office Services, APAC to learn more about the team structure, culture, the role and manager expectations
