Operation Officer, Landside Innovation & Operations

Responsibilities:

• Support Landside Duty Manager/ Assistant Manager to monitor day-to-day operations at SkyPier Terminal, Ground Transportation Centre, Car Parks and the road network
• Perform daily patrols in the assigned area and coordinate with technical staff for the repair and maintenance of defects
• Respond to incidents and communicate with internal and external parties for assistance, remedial actions and solutions
• Supervise and coordinate the service contractors, including road management, taxi services, indoor and exterior cleaning and landscaping, to ensure quality services delivery
• Maintain effective communication with the business partners and government departments to ensure smooth airport operations
• Enforce AA Bylaws, conduct on-scene investigations and prepare incident/ accident reports for necessary actions of management
• Handle and prepare daily operation logs and reports
• Perform ad-hoc tasks and duties as assigned
• Required to work on shift duties

Requirements:

• Degree holder and fresh graduate are welcomed; associate degree or higher diploma with minimum 2 years’ relevant work experience, or secondary education level with at least 4 years’ work experience will also be considered
• Associate degree / higher diploma, or secondary education level with only 2 years' work experience will be considered as Operation Officer Trainee
• Possess a valid HK driving license with Class 1 or 2 endorsement
• A good team player with good communication and interpersonal skills, detail-oriented, enthusiastic and self-motivated
• Good spoken and written English and Chinese. Knowledge in Putonghua will be an advantage