Park Operations cast members ensure our guests have safe and enjoyable experiences while visiting Hong Kong Disneyland Resort. Through transportation support, guest advisement, and area maintenance, operations cast members have a direct impact on our guests’ experiences.
Responsibilities :
- Control guest flow and ensure safety of Guests
- Interact with Guests, and handle their enquires & requests
Park Operations Host encompasses several fields. Beyond above duties, applicants will be assigned to specific positions listed below based on operational needs and response for:
Attractions Operations:
- Greet and welcome Guests into attractions and theatres in a sincere manner
- Screen for boarding requirement
- Load & unload guests with operating attraction control panel
Guest Flow:
- Give Guests an expectation of the performance
- Assist in managing various stage within park
- May be assigned to work in whole Park area
Main Gate:
- Control guest flow at turnstile areas
- Distribute souvenirs
- Assist in ticketing operations with cash handling duties
Resort Transportation:
- Direct Guests to take hotel guest shuttle services and control guest flow at queuing area
- Operate open carpark area & welcome Guests
- Transport, care and storage of Guests’ property
- Assis in parking and storage operations with cash handling duties"
Basic Qualifications :
- Full-time availability is required. Roster will be scheduled according to operation needs, including weekends, holidays, and evenings.
- Must be at least 18 years of age.
- Proficiency in either English, Cantonese, or Mandarin.
- Willing to work at various locations within the resort, including outdoor areas.
- Comfortable with standing for long periods and lifting heavy items when needed.
- Good guest service mindset, independent and a team player with good communication skills.
- Able to work in a fast-paced environment and multitasking.
- Caring and being proactive.
- Ability to create an immersive and enjoyable experience for Guests.
- Able to connect with Guests through conversations, body language, and personalized interactions."
Preferred Qualifications:
- Relevant working experience in Guest Service role.
- Ability to speak and read in English, Cantonese and Mandarin. Good command in other languages is an advantage.
Additional Information :
Schedule Availability
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.
Submitting Your Application
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
keyword: hkdltaft
举报职位
