Underwriting Assistant, Property

Underwriting Assistant, Property

Hong Kong

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What you’ll be DOING

As the Underwriting Assistant, you will ensure accurate, efficient processing of (complex) global program accounts and overall compliance with AXA XL policies. Furthermore, the role holder has in-depth knowledge of at least one line of business, can support global program portfolio owner post-bind processes, e.g. placing, connect with brokers etc.

What will your essential responsibilities include?

Submission/Renewal Phase

• Timely requests to offshore team for draft policy
• Timely and accurate support to PO and Underwriter for policy issuance to the local brokers or clients

Implementation Phase

• Proactive engagement with underwriting to ensure an efficient and smooth account hand over, to ensure information received is understood and complete in order to process policies on systems
• For new/ renewed global programs / local produced risks: Determine optimal reflection of program structure in the underwriting system, be mindful of downstream and reporting impacts
• Ensure timely and high-quality implementation by means of related system
• Ensures timely and complete documentation of files
• Premium collection accountability of accounts globally / locally and take appropriate proactive action to ensure optimal collection performance

Maintenance Phase

• At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring
• Ensure appropriate communication flow between Underwriting and Middle office and network for mid-term endorsements. Act as interface role between Underwriting and Local Policy Administration as well as Credit Control teams.

General Support

• Develop an internal network for facilitating the transfer of information and data between functions and departments in order to service the requirements of the underwriters and clients.
• Ensure data quality accuracy ratios at the defined level/metrics.

You will report to the Operations Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

• Diploma or university graduate with underwriting support experience in multinational environment
• Good spoken and written English, Cantonese and Mandarin
• Good communication skills with good team playing
• Attention to detail with good time management skills
• Eager to learn and results oriented

Who WE are

What we OFFER

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.