Flex Consultancy Limited

We are a talent search agency specializing in recruiting, searching and headhunting talents in Hong Kong and China covering a variety of industries such as retail, manufacturing, technology, garment, semiconductor and professional firms.

Our professional services provided include executive search, middle-to-senior level recruitment, temporary staffing, outsourcing solutions and employer brand management.

To know more about us, please visit www.flexrecruitment.com.hk.

About Us:
Client is a leading meal plan company dedicated to providing healthy, gourmet meals tailored to diverse nutritional needs. They are passionate about promoting health and wellness and are excited to expand our team.

Position Overview:
Seeking a motivated and organized Customer Service/Admin professional to join their team. In this role, you will be the primary point of contact for our customers, ensuring they receive exceptional service while supporting our administrative functions.

Key Responsibilities:
Respond to customer inquiries via phone, email, and social media in a friendly and timely manner.

Work with manager to assist customers with meal plan selections, orders, and any issues that may arise.

Maintain accurate records of customer interactions and transactions.

Support administrative tasks, including scheduling, data entry, and filing.

Collaborate with other departments to ensure a seamless customer experience.

Contribute to team meetings and provide feedback for process improvements.

Qualifications:
Higher Diploma or above in any discipline is welcome.

2-3 years’ experience in customer service or administrative roles is preferred.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite including Excel, Outlook, Word

Ability to multitask and manage time effectively.

Fluency in Chinese and English

If you are passionate about working with a fast growing company that delivers excellent customer service, have a keen interest in the food industry, and thrive in a fast-paced environment, we would love to hear from you. Interested parties please click “Apply Now” to submit your application stating current and expected salary, and availability. If you have any enquiries, please contact Mr. Mia Zhuo at +852 9588 8143 for a confidential discussion.

Candidate who interested in the caption position, please send your CV with your expected salary to [email redacted, apply via Company website] or Whatsapp to 95888143

All information collected will be treated in strict confidence and will only be used for recruitment purpose.

Full-time,Contract