Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
PURPOSE
- This role is responsible for the design and delivery of central / group wide Agency strategy focusing on scaling up quality recruitment to achieve ambitious business growth objectives.
- This role is critical to shaping and implementing the strategy to scale up Agency manpower, with support from other initiatives, to achieve sustainable growth.
- This role is a core part of central / Group Agency team and supporting overall Group Agency business objectives.
KEY ACCOUNTABILITIES
- Design and implement Agency recruitment roadmap and strategies to achieve speed, scale and quality of recruitment of agents to achieve sustainable agency growth.
- Guide and / or lead LBUs in their implementation of agency recruitment proposition and processes (or models), including exploring and diversifying new recruitment channels and programs
- Guide LBUs to design and implement Agency development roadmap for new recruits
- Shape the recruitment and onboarding framework to identify, assess potential agents and lead efforts to onboard and integrate them into the agency
- Collaborating with Group Agency and other stakeholders to deliver groupwide strategic plan for Agency channels
- Monitor and review Agency channel performance, especially for recruitment and retention, and provide timely analytics, business insights and strategic guidance and tactical support to deliver business targets
- Ready to provide day-to-day or onsite business management leadership upon LBUs’ request
- Facilitate best practices sharing across countries and lead to build up leadership and agency management capability for LBUs
QUALIFICATIONS / EXPERIENCE
- Minimum 10 years of leadership experience and track records in life insurance sector; Leadership of an Agency channel in an Asian country level is a plus
- Demonstrated experience in Agency strategic planning and Agency field management
- Demonstrated experience and success in agency management with deep knowledge in agency recruitment proposition and process, agency compensation and behaviour, Agency training, etc.
- University degree or above, and majored in Business, Commerce, Actuary, or equivalent is preferred
- Understanding of the insurance industry, including current and emerging business models
- Excellent strategic thinking and problem-solving skills with strong business acumen
- Strong communication skill and ability to influence stakeholders including at C-suite level
- Demonstrate maturity and possesses transformational mindset and ability to partner and collaborate with various teams
- Able and willing to work independently and also act as team lead in a cross-functional environment.
- Good understanding of project management methodologies, framework, and standards.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
